Before you reset your BlueAnt device, it is important to first remove the pairing information from your phone and refresh your phone's memory:

1. Go to the Bluetooth menu on your phone.
2. Delete any pairing information associated with your BlueAnt device.
3. Now switch your phone off, wait for a few seconds, and then switch it back on again.

Now you are ready to reset your BlueAnt device:

1. With the V1 switched on, but not on a call, click the BlueAnt button.
2. Wait for the V1 to ask you to Say A Command.
3. Say Settings Menu.
4. The V1 will read out a list of options available on the settings menu. When the V1 finishes reading out the options, say Reset the V1.
5. The headset will ask you to confirm that you want to reset it: say Yes and the headset will reset and go back into pairing mode.

You will now need to re-pair your phone with your V1.